Hauzer Techno Coating is not only focused on being a PVD coating technology leader but is also committed to provide excellent worldwide Customer Support. Emphasis is placed on building long-term relationships with customers through a flexible and personal approach.
Our customers can be assured that as part of a competitive, dynamic industry, Hauzer Techno Coating can be relied upon to provide a rapid solution to any PVD coating problem. Professional engineers are available to provide support for the specific needs of the individual customer. Whether your requirements are for spare parts, PVD coating consumables (targets, etc.), service, modification or training, Hauzer Techno Coating will ensure that you receive the best return on your investment in your Hauzer PVD coating machine.
Technical Support Services for PVD Coating Equipment
- Troubleshooting assistance (hotline 24/7)
- Application & engineering support
- Technical procedures
Spare Parts Management for PVD Coating Equipment
- Part identification
- Spare parts order
- Return policy
- Repair
Service of PVD Coating Equipment
- Installation of PVD coating systems
- Installation of PVD coating modifications
- Preventive maintenance of PVD coating system
Product Enhancement (Modification of PVD Coating Equipment)
- Maximize efficiency of PVD coating system
- Increase productivity of PVD coating equipment
- Reduce overall cost of ownership
- Replacement of obsolete parts
Training
- Training at a competence centre of Hauzer Techno Coating (in Venlo, Shanghai or Yokohama)
- Refreshment training at customer's site
If you want to know what our global Customer Support department can do for you, please download the brochure here.
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